Cancellation and Refund Policy

At Million Colors, we aim to provide a seamless shopping experience. Please read our Cancellation and Refund Policy carefully to understand the terms applicable to cancellations and refunds.

1. Order Cancellation

  • Before Dispatch:

    • Orders can be canceled before they are dispatched.

    • To cancel your order, please contact us immediately at millioncolorsllp@gmail.com or call us at +91 7338646263with your order details.

    • Once the cancellation is confirmed, we will process a full refund within 7-10 business days to your original payment method.

  • After Dispatch:

    • Orders cannot be canceled once they are dispatched.

    • You may initiate a return after receiving the product, subject to our Return and Exchange Policy.

2. Refund Eligibility

Refunds are applicable in the following scenarios:

  • The product you received is damaged or defective.

  • You received an incorrect product (e.g., wrong size, color, or item).

  • Your order is canceled before dispatch.

3. Refund Process

  • To request a refund, please contact us at millioncolorsllp@gmail.com or +91 7338646263 with your order number and the reason for the refund.

  • If the request is approved, the refund will be processed within 7-10 business days to your original payment method.

  • For refunds due to defective or incorrect products, we may request photographs or other evidence to process your claim.

4. Non-Refundable Scenarios

Refunds will not be issued for:

  • Products that have been used, washed, or altered.

  • Products that do not meet the criteria outlined in our Return and Exchange Policy.

  • Orders canceled after dispatch.

5. Shipping Costs for Refunds

  • If the refund is due to an error on our part (e.g., defective or incorrect product), we will cover the shipping costs.

  • For all other refund requests, the customer is responsible for return shipping costs.

6. Contact Information

For any questions or concerns regarding our Cancellation and Refund Policy, please contact us:

MILLION COLORS LLP

No 9, Signature Tower, Ground Floor , 7th Cross, Sudhamanagar , Bengaluru - 560027

GSTIN No - 29ACGFM8898L1Z1

Email ID - millioncolorsllp@gmail.com

Contact Number - +91 7338646263